We accept BPAY, card payment and direct debit payments. If you would like to make a payment today, contact us on (07) 4723 5044 or email [email protected]. Should you wish to make a payment outside of our regular operating hours, please refer to any communications you have received from us. These communications will include your unique payment links or BPAY details.

You cannot sell your car secured by Finance One without the approval of Finance One. It is possible to sell your car even if it is still under finance. Please contact our customer experience team to discuss your intentions further.

Due to privacy concerns, we can only communicate with authorised individuals on your account. To authorise another person on your account please complete our Third Party Authority form here, or call our customer experience team.

Your scheduled repayment will be processed on the next working day. Please keep funds in your account for 24 hours to ensure they clear.

We send the request to your bank between 7:00 AM and 8:00 AM daily. The timing of the funds’ release is determined by your bank.

You can request these changes on our portal, under ‘payments’, or call our customer experience team.

It is important to ensure you are working towards reducing your loan balance. However, we do understand that your financial circumstances can change. If so, contact our Customer Care team, who will discuss your situation with you and can help provide a solution tailored to you.

Simply complete our Support Form above and we will email you through your payout letter or balance, or you can call our Customer Care team on (07) 4723 5044.

Simply complete our Support Form above and we will email you through your loan statement, or you can call our Customer Care team on (07) 4723 5044.

We accept BPAY, card payment and direct debit payments. If you would like to make a payment today, contact us on (07) 4723 5044 or email [email protected]. Should you wish to make a payment outside of our regular operating hours, please refer to any communications you have received from us. These communications will include your unique payment links or BPAY details.

Yes, if you are looking at upgrading your current vehicle you can apply to refinance the balance into a new loan, provided you meet our lending criteria (terms & conditions apply).