Get in touch with us.
Our team is here to help.
Let us answer your questions.
What do I do if I am unable to make my repayments?
It is important to ensure you are working towards reducing your loan balance. However, we do understand that your financial circumstances can change. If so, contact our Customer Care team, who will discuss your situation with you and can help provide a solution tailored to you.
How do I get a pay out letter or my balance?
Simply complete our Support Form here and we will email you through your payout letter or balance, or you can call our Customer Care team on 1800346663.
How do I get a copy of my loan statement?
Simply complete our Support Form here and we will email you through your loan statement, or you can call our Customer Care team on 1800346663.
How can I make a payment?
We accept BPAY, card payment and direct debit payments. If you would like to make a payment today, contact us on 1800 346 663 or email [email protected]. Should you wish to make a payment outside of our regular operating hours, please refer to any communications you have received from us. These communications will include your unique payment links or BPAY details.
Can I apply to refinance my current vehicle loan?
Yes, if you are looking at upgrading your current vehicle you can apply to refinance the balance into a new loan, provided you meet our lending criteria (terms & conditions apply).