Contact Us
Get in touch with us.
Our team is here to help.
If you need to get in contact with us there are a number of way you can reach us.
Do you need an interpreter? Please click here for more information.
Online Enquiry.
General Enquiries.
Phone
1800 346 663
Email
[email protected]
Operating Hours
Mon – Fri: 7:30am – 7:00pm
(except Wed 8:30am – 7:00pm)
Sat: 9:00am – 12noon
Sun: CLOSED
Address
49 Dalrymple Road
Garbutt, QLD 4814
Postal Address
PO Box 339
Hyde Park Castletown, QLD 4812
Let us answer your questions.
What do I do if I am unable to make my repayments?
It is important to ensure you are working towards reducing your loan balance. However, we do understand that your financial circumstances can change. If so, contact our Customer Care team, who will discuss your situation with you and can help provide a solution tailored to you.
How do I get a pay out letter or my balance?
Simply complete our Support Form here and we will email you through your payout letter or balance, or you can call our Customer Care team on 1800346663.
How do I get a copy of my loan statement?
Simply complete our Support Form here and we will email you through your loan statement, or you can call our Customer Care team on 1800346663.
How can I make a payment?
We accept BPAY, card payment and direct debit payments. If you would like to make a payment today, contact us here or call 1800346663.
Can I apply to refinance my current vehicle loan?
Yes, if you are looking at upgrading your current vehicle you can apply to refinance the balance into a new loan, provided you meet our lending criteria (terms & conditions apply).