Contact Us

Get in touch with us.

Contact Us

Our team are here to help.

If you need to get in contact with us there are a number of way you can reach us.

Online Enquiry.

General Enquiries.

Phone
1800 346 663

Email
[email protected]

Hours
Monday: 7:30am – 5:30pm
Tuesday: 7:30am – 5:30pm
Wednesday: 8:30am – 5:00pm
Thursday: 7:30am – 7:00pm
Friday: 7:30am – 5:30pm
Saturday: 9:00am – 12:00pm
Sunday: Closed

Address
49 Dalrymple Road
Garbutt, QLD 4814

Postal Address
PO Box 339
Hyde Park Castletown, QLD 4812

Let us answer your questions.

What do I do if I am unable to make my repayments?

It is important to ensure you are working towards reducing your loan balance. However, we do understand that your financial circumstances can change. If so, contact our Customer Care team, who will discuss your situation with you and provide a solution tailored to you.

How do I get a pay out letter or my balance?

Simply complete our support form and we will email you through your payout letter or balance or you can call our Customer Care team on 1800346663.

How do I get a copy of my loan statement?

Simply complete our support form here and we will email you through your loan statement or you can call our Customer Care team on 1800346663.

How can I make a payment?
We accept BPAY, card payment and direct debit payments. If you would like to make a payment today contact us here or call 1800346663.
Can I refinance my current vehicle loan?
Yes if you are looking at upgrading you current vehicle you can apply to refinance the balance into a new loan provided you meet our lending criteria.