Frequently Asked Questions About Car Loans | Finance One
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FAQ's About Finance One

Quick answers to common queries

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Q. Can I make extra payments on my car loan?

Yes. In fact making extra payments will lower the amount of interest you repay over the life of the loan. Take a look out our Extra Payments Calculator for an indication of how much interest and time you may be able to save.

Q. How much will my car loan repayments be?

Using our Loan Repayments Calculator can provide you with an estimate of how your loan repayments might look.

Q. I am looking for a particular form/document. Where can I find it?

Have you tried looking here: List of Resources

Q. How can I become an accredited motor vehicle finance broker with Finance One?

Please complete the Broker Accreditation Form. Please note that there may be a small waiting period before being accredited.

Q. An error occurred while using this website, how do I report it?

Please report any errors which may occur using our contact form. Please select "Feedback" as the topic

Q. What do I do if my financial situation changes?

If at any time your financial situation changes, we advise you to get in contact with us soon as reasonably possible, as we are often able to give better clarification to clients regarding their options and obligations.

Q. Can I obtain a credit increase on an existing car loan?

This depends. When requesting a credit increase we will assess your financial circumstances and determine whether or not a credit increase would be appropriate for your situation. Contact us for an indication of how much interest and time you may be able to save.

Q. Is there a fee involved in doing so?

No fees or charges will be incurred for doing so.

Q. Can I increase my car loan repayments?

Yes. You are able to increase your payments at any time. If you would like to increase to your repayments please call our collections department on 1800 346 663.

Q. I’m self-employed and am unable to provide pay slips?

You may still qualify for a Finance One car loan. In lieu of pay slips, you will need to provide alternative financial documentation to verify your income before any decision can be made.

Q. What documentation is required when applying for vehicle finance?

  • Minimum of 90 days of bank statements.
  • At least two current payslips from your employer and any current Centrelink statements.
  • A current utilities bill. (e.g. car rego, rates, electricity, phone bill).
  • 100 points of i.d. (Drivers Licence, Medicare card, key card).
  • Statements for any existing credit card accounts or other existing liabilities.

Q. What information is required for a car loan application?

Basic Personal details, residency information, employment details & references. We may require further information throughout the application process.

Q. How much can I borrow for a car loan?

Depending on the strength of your application, current financial circumstances, and whether or not you are able to meet our minimum lending criteria. You may be able to borrow up to $50,000.

Q. Are you based in Australia?

Yes. We are 100% Australian owned and operated, with our head office located in Townsville, North Queensland.

Q. Who founded the company?

The company was founded by Jamie McGeachie

Q. When was your vehicle finance company founded?

Finance One was founded in early 2010

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