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Contact Us

Get in touch with us.

Contact Us

Our team is here to help.

If you need to get in contact with us there are a number of way you can reach us.

Do you need an interpreter? Please click here for more information.

Online Enquiry.

General Enquiries.

Phone
(07) 4723 5044

Email
[email protected]

Operating Hours
Mon – Fri:  7:30am – 6:00pm
(Except Wed: 8:30am – 6:00pm)
Sat: 9:00am – 12:00pm
Sun: CLOSED
Fri 29th March – Mon 1st April: CLOSED 

Address
49 Dalrymple Road
Garbutt, QLD 4814

Postal Address
PO Box 3041
Hermit Park, QLD 4812

Let us answer your questions.

What do I do if I am unable to make my repayments?

It is important to ensure you are working towards reducing your loan balance. However, we do understand that your financial circumstances can change. If so, contact our Customer Care team, who will discuss your situation with you and can help provide a solution tailored to you.

How do I get a pay out letter or my balance?

Simply complete our Support Form here and we will email you through your payout letter or balance, or you can call our Customer Care team on 1800346663.

How do I get a copy of my loan statement?

Simply complete our Support Form here and we will email you through your loan statement, or you can call our Customer Care team on 1800346663.

How can I make a payment?

We accept BPAY, card payment and direct debit payments. If you would like to make a payment today, contact us on        1800 346 663 or email [email protected]. Should you wish to make a payment outside of our regular operating hours, please refer to any communications you have received from us. These communications will include your unique payment links or BPAY details.

Can I apply to refinance my current vehicle loan?

Yes, if you are looking at upgrading your current vehicle you can apply to refinance the balance into a new loan, provided you meet our lending criteria (terms & conditions apply).