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FAQ's About Finance One

Quick answers to common queries

All About Finance One

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Q. Can I make extra payments on my car loan?

Yes. In fact making extra payments will lower the amount of interest you repay over the life of the loan. Contact our Customer care team for an indication of how much interest and time you may be able to save.

Q. I am looking for a particular form/document. Where can I find it?

Have you tried looking here: List of Resources

Q. An error occurred while using this website, how do I report it?

Please report any errors which may occur using our contact form. Please select "Feedback" as the topic.

Q. What do I do if my financial situation changes?

If at any time your financial situation changes, we advise you to get in contact with us soon as reasonably possible, as we are often able to give better clarification to clients regarding their options and obligations.

Q. Can I increase my car loan repayments?

Yes. You are able to increase your payments at any time. If you would like to increase to your repayments please call our collections department on 1800 346 663.

Q. Are you based in Australia?

Yes. We are 100% Australian owned and operated, with our head office located in Townsville, North Queensland.

Q. Who founded the company?

The company was founded by Jamie McGeachie.

Q. When was your vehicle finance company founded?

Finance One was founded in early 2010.

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