Loan Assessment Officer

Aug 11, 2020

Finance One is a non-bank, sub-prime lender focused on offering Australians opportunities to obtain credit and improve their lifestyle.

With a Brisbane expansion underway, we are also looking to add to our Head Office in Townsville and want candidates with a passion for delivering excellent customer service and building a positive work environment.  

This is an exciting opportunity to be part of a dynamic organisation striving to build a culture where talent can thrive. 


Key responsibilities include, but are not limited to:

  • Risk assessment and application processing of credit applications.  
  • Liaising with finance brokers
  • Communicating openly to develop solutions and workshop deals
  • Providing feedback to the broker network regarding declined applications to convert them in to future deals
  • Establishing and maintaining current and potential relationships by providing exceptional customer service with the existing broker and third-party networks
  • Compliance with all regulatory obligations including the National Consumer Credit Protection Act, Privacy Act and Anti-laundering requirements
  • Conferring with Credit Associations and references to exchange credit information on clients
  • Meeting individual monthly KPI’s and contributing to team effort by accomplishing related results as required

The successful application will possess:

  • Possess strong attention to detail and task completion
  • Excellent customer service skills
  • Divergent thinking and flexibility
  • High level of resilience
  • Experience in consumer/commercial lending is preferred
  • Previous experience with loan management software advantageous
  • Relevant tertiary qualification or equivalent work experience advantageous

What you’ll get:

  • Full-time opportunities
  • Positive work culture and team environment
  • Friendly, collaborative team culture
  • Employee investment opportunity
  • Staff discounts


If you would like to be considered for these opportunities, submit your application now for immediate consideration.

** Please no recruitment firms**

Apply for this role

    I am an Australian/New Zealand citizenI have permanent residencyI have the appropriate working rights (such as 482 visa)I require sponsorshipI have no current working rights in Australia